Knowledge Base
How Can We Help?
Guides, tutorials and documentation for getting the most from TelAir.
Getting Started
Set up your first TelAir deployment in minutes.
- Quick Start Guide
- System Requirements
- Network Architecture Overview
- First AP Provisioning
Authentication & Security
Captive portals, RADIUS, Passpoint and Hotspot 2.0.
- Captive Portal Setup
- RADIUS Server Integration
- WPA2/WPA3 Enterprise
- Hotspot 2.0 / Passpoint
Analytics & Reporting
Understand your network data and generate insights.
- Dashboard Overview
- User Demographics Reports
- Bandwidth Monitoring
- Export & API Access
Hardware & Integrations
Works with Cisco, Ruckus, Aruba, Ubiquiti and more.
- Supported Hardware List
- Cisco Catalyst Setup
- Ruckus ZoneDirector Config
- Aruba Central Integration
API Documentation
Programmatic access to TelAir's platform features.
- REST API Overview
- Authentication Tokens
- Webhook Events
- Rate Limits & Quotas
Troubleshooting
Resolve common issues quickly with step-by-step guides.
- Connection Failures
- Portal Redirect Issues
- VLAN Configuration
- Log Analysis
Still need help?
Our support team is available 24/7 to assist you with any technical questions.
Contact Support