1. Information We Collect
TelAir collects information you provide directly (account registration, form submissions) and data generated automatically through product usage (network logs, device identifiers, session metadata).
2. How We Use Your Information
We use collected data to deliver our services, improve platform performance, send transactional communications, and comply with legal obligations. We do not sell your personal data to third parties.
3. Data Storage & Security
All data is stored on encrypted MongoDB Atlas clusters with AES-256 encryption at rest and TLS 1.3 in transit. Access is restricted to authorized personnel only.
4. Cookies
We use essential cookies for session management and optional analytics cookies to understand how users interact with our platform. You may opt out of non-essential cookies at any time.
5. Your Rights
You have the right to access, correct, or delete your personal data. Submit requests to privacy@telair.io.
6. Contact
For any privacy-related concerns, contact our Data Protection Officer at privacy@telair.io.